CE Records Collection

We collect a Completed Exam (CE) record for every exam performed within a department.  CE records include the exam:  accession number, date, time, location (specific room), exam type, patient birth month/year, and the performing technologist.  These records are accessed and managed in QMS from the Examinations page. 

These records provide a statistical context for exam quality detraction feedback.  Whenever a quality deficiency becomes apparent, managers should determine root cause of the issue so that it may be effectively addressed by asking questions such as:

• How frequently does this happen?
• Does the rate of occurrence indicate a need for immediate action? 
• Are there certain types of exams where this is recurrent? 
• Is this a performance issue for this individual technologist or is this a recurrent problem for multiple technologists? 
• Is remedial training the solution or do we have an error trap in our process design? 
• Does this problem occur more frequently at one location than it does at other similar locations? 
• If so, is this issue arising from a deficiency in the equipment?  Or might there be a high number of difficult pediatrics or geriatrics patients in the referral base? 
• Is there a need for immobilization equipment or a need for training on the immobilization equipment that is available? 
• Does this problem recur more frequently during a specific shift or time of day? 
• Is this a problem that recurs on weekends?

We utilize Completed Exams records as the basis for analysis since they allow exams to be grouped and compared by like-characteristics.  By formulating rates and facilitating comparisons, QMS enables managers to answer questions presented above.  By formulating rates, QMS empowers managers to set goals for improvement and to track progress.

The gallery below illustrates the collection of CE records and shows the Examinations page within QMS where users can review and manage CE records.